Operations Manager

ResolutionTube is on a mission to build a universal product-troubleshooting platform that empowers users by giving them access to the right information at right time. This includes instant access to domain experts on their mobile device.


The Job

You play an essential role in executing organizational priorities and work closely with the CEO in improving operational effectiveness. You serve as a focal point for communication and interact directly with key stakeholders, including high profile investors and strategic partners. Your ability to work autonomously, take initiative, and follow through is crucial! This is a unique opportunity for a proactively engaging and motivated individual to join one of the most exciting technology startups in downtown Seattle. Gain significant experience in working directly with high velocity growth team and direct exposure to scaling up a hyper growth startup. This position offers a great opportunity for an engaging and motivated individual who can work to identify gaps and manage them to solutions using creativity and teamwork.

Background

  • A recent college degree and some professional business experience
  • Proficiency with MS Office Suite and Photoshop
  • Knowledge of or exposure to elegant design
  • Experience with recruiting a significant plus
  • Experience with basic HTML programming a plus

Responsibilities

  • Work closely with the CEO for email reach-out to customers, potential new candidate hires, and even investors and drive appropriate follow-up
  • Act as a liaison and develop communications to ensure key messages reach the appropriate external target audiences
  • Assist in developing (content and design) customer presentations, strategic documents and other key written materials
  • Provide support in identifying and implementing hiring strategies; Generate talent pipelines, manage selection and track candidates through their journey prior to hire
  • Schedule meetings and manage calendars as required, make travel arrangements, and prepare a variety of pre- and post-meeting materials to ensure team’s days run smoothly
  • Plan and organize team-building events and assist in cultivating a collaborative, friendly and fun work environment
  • Collaborate seamlessly with customers, investors, press, recruits, etc. to ensure the right outcomes for the business and to maintain a fun and supportive culture

Requirements

  • Strong organizational skills and pay high attention to detail with an eye for design
  • Excellent written communication and interpersonal skills - conveying clear and impactful messages through various channels across levels and build strong, productive relationships
  • Ability to self-start and self-direct work in a quickly changing, unstructured environment with a tolerance for ambiguity
  • Proactive in looking at processes and solutions to problems
  • Ability to remain calm under pressure while managing multiple events, and conflicting priorities
  • Comfortable with numbers and drawing insights from analytics to make our processes smarter and more efficient
  • Have high levels of personal accountability, sound judgment and discretion in handling confidential information and situations

You Are

  • Cheerful and get-it-done rock star
  • Highly action- and detail-oriented
  • Driven and creative problem solver
  • Scrappy and resourceful

To apply, please send your resume to arnav.anand@resolutiontube.com